Collaborate With Your 24/7 Monitoring Agents
Whenever your home alarm system in Greensboro goes off, your 24-hour monitoring specialists will act immediately. Their first step is to validate your alarm, and that involves communicating with you. The procedure they abide by depends on the type of emergency. To illustrate, when a medical emergency is triggered, a single effort will be made to get in touch with you before first responders are sent out. If you have a break-in - the most typical kind of event - a monitoring specialist will adhere to these guidelines to get in touch with you:
- An attempt will be made to communicate with you using the central command panel. You will usually be required to supply a passcode.
- If that isn’t successful, a call is attempted to your main contact number.
- A secondary number or your first contact person is attempted next.
- If you still can’t be reached, nearby police are deployed.
- Your monitoring specialists will follow up with you again after emergency personnel are contacted.
If you're not in a situation where you can interact with the monitoring team, don't worry. Support will still be sent even if you're not available to substantiate the emergency.
Prepare for any crisis with a Vivint home alarm system in Greensboro
Get prepared for any crisis with a contemporary home alarm system in Greensboro from Vivint. Dial (336) 962-5081 to begin designing your home’s protection today.